phpBB 3.1, 3.2, 3.3: How to Update the CleanTalk Anti-Spam Extension Manually

Text version

1. Make backup copies of your forum files and database.
2. Go to phpBB Administrator Panel —> CUSTOMISE. In "EXTENSION MANAGEMENT —> Manage extensions" section find "Anti-Spam by CleanTalk" and press "Disable" in its row.
3. Confirm your actions on the next page by clicking "Disable" one more time.
4. After disabling the extension click the line "Return to the extension list".
5. In the "Disabled Extensions" table find "Anti-Spam by CleanTalk" and press "Delete data".
6. Confirm your actions on the next page by clicking "Delete data" one more time.
7. After successful deletion of the extension data go to the folder "/ext" and delete the folder "cleantalk".
8. Download the extension archive from CleanTalk (the link is at the beginning of this page or use the link given to you personally), place it in "/ext". Unzip the content of the archive in that folder. As a result, you will get a new folder with the Anti-Spam extension "/ext/cleantalk".
9. Go back to the tab CUSTOMISE, refresh the page. In the "Disabled Extensions" table the new version of the extension "Anti-Spam by CleanTalk" will appear. Enable it and confirm the enabling on the next page.
10. Go to the tab EXTENSIONS. In "ANTI-SPAM BY CLEANTALK —> Spam protection settings" section set up the extension, make sure that the access key matches the key from your CleanTalk Dashboard. Then press the button "Submit".
11. (Optional) Test the protection by making a registration using the blacklisted email address stop_email@example.com.

Congratulations. The Anti-Spam is updated!

SQL errors troubleshooting (click):

Version with pictures

1. Make backup copies of your forum files and database.

2. Go to phpBB Administrator Panel —> CUSTOMISE. In "EXTENSION MANAGEMENT —> Manage extensions" section find "Anti-Spam by CleanTalk" and press "Disable" in its row.

3. Confirm your actions on the next page by clicking "Disable" one more time.

4. After disabling the extension click the line "Return to the extension list".

5. In the "Disabled Extensions" table find "Anti-Spam by CleanTalk" and press "Delete data".

6. Confirm your actions on the next page by clicking "Delete data" one more time.

7. When the extension data deletion is completed go to the folder "/ext" and delete the folder "cleantalk".

8. Download the extension archive from CleanTalk (the link is at the beginning of this page or use the link given to you personally), place it in "/ext". Unzip the content of the archive in that folder. As a result, you will get a new folder with the Anti-Spam extension "/ext/cleantalk".

9. Go back to the tab CUSTOMISE, refresh the page. In the "Disabled Extensions" table the new version of the extension "Anti-Spam by CleanTalk" will appear. Enable it and confirm the enabling on the next page.

10. Go to the tab EXTENSIONS. In "ANTI-SPAM BY CLEANTALK —> Spam protection settings" section set up the extension, make sure that the access key matches the key from your CleanTalk Dashboard. Then press the button "Submit".

Congratulations. The Anti-Spam is updated!

If you haven't found the answer to your question, please, contact our support team:

https://cleantalk.org/my/support/open