Spam Comment Management

For our users with WordPress websites, a new Spam Comment Management is available now.
By default, all spam comments are placed in the spam folder, now you can change the way the plugin deals with spam comments:

1. Move to Spam folder. All spam comments will be placed in the folder "Spam" in the WordPress Comments section except comments with Stop-Words. Stop-Word comments will be always stored in the "Pending" folder.

You can prevent the proliferation of Spam folder. It can be cleaned automatically using the option "Keep spam comments for 15 days." Enable this option in the settings of the plugin: WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> enable "Keep spam comments for 15 days" —> Save Changes.

2. Move to Trash. All spam comments will be placed to the folder "Trash" in the WordPress Comments section except comments with Stop-Words. Stop-Word comments will be always stored in the "Pending" folder.

3. Ban comments without moving to WordPress backend. All spam comments will be deleted permanently without going to the WordPress backend except comments with Stop-Words. Stop-Word comments will be always stored in the "Pending" folder.

What comments were blocked and banned can be seen in the Anti-Spam Log here: https://cleantalk.org/help/anti-spam-log

To manage the actions with spam comments, go to the Control Panel, select the website you want to change the actions for and go to "Settings" under the name of the website.

On the website settings page, select the item from the "SPAM comment action" menu and click "Save" button at the bottom of the page.

If you haven't found the answer to your question, please, contact our support team:

https://cleantalk.org/my/support/open