SpamFireWall and Anti-Spam — Network Blocking

What does the response *** Forbidden. Your IP belongs to a high spam risk network. Please, try again without VPN. *** mean?

General guide how to use your Personal Lists for the SpamFireWall option is here:

https://cleantalk.org/help/sfw-blacklist-usage

To block specific network with SpamFireWall you should do the following:

1. Go to "Blacklist" of the service

2. Choose the service

   1. Anti-Spam (default) - will blocks users from selected IP or network from using contacts/messages/registrations/comments forms.

   2. SpamFireWall - will blocks users from selected IP or network from entering the website.

3. Block an entire subnet 1.2.3.4/16, a separate IP address or country

Press the button "Add new filter" -> choose "IP network"  -> simply type any IP address (field 1) and press the button "Blacklist" to add it to your Blacklist.

Subnet blocking:

1.2.3.4 - IP address,

/16 - subnet mask

If you don't know how it works simply put numbers for mask divisible by 8:

• 1.2.3.4/8   - all IP addresses starting from 1.n.n.n (from 1.0.0.0 to 1.255.255.255) will be blocked.
• 1.2.3.4/16 - all IP addresses starting from 1.2.n.n (from 1.2.0.0 to 1.2.255.255) will be blocked.
• 1.2.3.4/24 - all IP addresses starting from 1.2.3.n (from 1.2.3.0 to 1.2.3.255) will be blocked.

To block an entire Country press the button "Add new filter" -> choose "Country" -> select a country in the opened list-> press the button "Blacklist" to add it to your Blacklist.

4. Make sure that newly appeared entry has in the column "Service" value "SpamFireWall" or "Anti-Spam"

5. Go to the Anti-Spam plugin settings in your website dashboard and press the "Synchronize with cloud" button

It is essential to changes take effect even if you haven't change the settings. If you don't do this, changes will take effect only in 24 hours.

To test if SpamFireWall is working just add /?sfw_test_ip=10.10.10.10 to your site name. Example

www.yoursitename.domain/?sfw_test_ip=10.10.10.10 (you must see blocking screen)

If you haven't found the answer to your question, please, contact our support team:

https://cleantalk.org/my/support/open